The Five Styles of Conflictįollowing is a brief description of each style, as explained by the author’s of the assessment. Although the assessment is a useful tool, simply understanding the various positions people tend to lean towards is often enough to engage meaningful conversations within your team. An assessment that measures conflict styles based on both assertiveness and cooperativeness. ![]() Bringing this form of self-awareness to ourselves and our team will also create new language and understanding that will, over time, enable all involved to succeed in team communications.Įnter the Thomas-Kilmann Instrument. Knowing how others handle conflict, as well as how WE handle conflict, will empower us to more effectively lead them and our teams. It can be very difficult to lead people who consistently exhibit a particular styles of conflict, especially if it is different from our own. Even on the day I notified him I would have to fire him, he smiled at me and told me it was OK, even though I knew he liked his job and wanted to keep it.įor leaders, confrontation is inevitable. He worked very hard at avoiding any form of conflict. Unfortunately, I’ve been in the position of needing to do so more than I’d like (once is too often.) One person I had to “let go” partly because he wouldn’t be honest with me whenever I confronted him. ![]() Firing people is perhaps the most difficult things a leader must do for the team and organization.
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